No technology is perfect, and Snitcher believes that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology.
If you believe you've found a security issue in our product or service, we encourage you to notify us. We welcome working with you to resolve the issue promptly.
Let us know as soon as possible upon discovery of a potential security issue, and we'll make every effort to quickly resolve the issue.
Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party.
Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.
While researching, we'd like to ask you to refrain from:
Denial of service
Social engineering (including phishing) of Snitcher staff or contractors
Automated scanning. We already have tools for that in place.
Any physical attempts against Snitcher property
If you would like to report a security issue, please send an email to [email protected] and provide enough information to reproduce the security issue.
Our team will contact you within 48 hours.
Thank you for helping keep Snitcher and our users safe!