F.A.Q.

How does the free trial work?

Our free trial includes all of the features of Snitcher.com’s Complete Plan for a maximum of 30 days so you can test it out to see how it will work for you. At any time during your trial, you are welcome to purchase or downgrade your plan to Basic. Remember to select a plan and make a payment before your trial expires.

Does the trial require contracts or commitments?

Nope! After your free trial you’ll be asked to pick a plan and enter your payment info. This is billed monthly or annually and you can cancel at any time. If you cancel before the end of a billing period, you’ll retain access until that billing period is over.

How do I switch between plans?

Switching between plans is easy and you can upgrade at any time. Keep in mind, though, that downgrading will mean losing certain features and you might have to remove some team members first. Also, if you’ve prepaid, we can’t refund or credit payment to your account.

What are my payment options?

We accept Visa, MasterCard and American Express and you can choose to pay on a monthly or annual basis (pre paid) through our online payment system. If you are on our Complete Plan, we may be able to offer you annual invoicing upon request.

Do you offer any special programs for nonprofits?

We believe in giving back, so we have a special program for nonprofits and educational institutions. Please contact us at [email protected] for more information.